Privacy policy
Summit Events Ltd is an event management company based in the UK. The events we organise are owned by us and not by a third party.
This privacy policy explains how we use any personal information we collect about you. Maintaining the security of your data is a priority for Summit Events Ltd, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. We are also dedicated to being transparent about what data we collect about you and how we use it.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.
This policy provides you with information about:
- when we might collect your personal data;
- how we use your data;
- what personal data we collect;
- how we ensure your privacy is maintained;
- our legal basis for collecting and using your data;
- our Cookies policy; and
- your legal rights relating to your personal data.
When do we collect data about you?
We can collect data from a variety of different sources, these include:
1. When you make an enquiry to us from our website
2. When you subscribe to our newsletter
3. When you speak to our staff
4. When you register for the purpose of attending a conference or event organised by us.
In any of the above cases, the data we collect could be personal data.
How will we use the data we collect about you?
We may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect. This information may include details such as your name, your address, your e-mail address, passport details, and your bank details.
Unless we have your express consent, we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. Such third parties might include printers of conference materials, conference venues, etc. and our disclosure of your data would be subject to a requirement that they use the information strictly as directed by us in accordance with applicable laws. Some of those third parties may be based outside the European Economic Area where privacy laws are not as strict, but we will always use reasonable endeavours to ensure that your information is held securely.
Summit Events uses your personal information to provide you with a personalised service and to give you details of offers and information which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.
We do not sell, rent or trade your personal information to third parties for marketing purposes.
By becoming a Summit Events client, supplier or subscriber you consent to the collection, storage and processing of your personal information as outlined above.
What personal data do we collect?
- your name and gender;
- your business contact details: postal address including billing address, telephone numbers (including mobile numbers) and e-mail address;
- bookings or orders made by you;
- your on-line browsing activities on Summit Events Ltd websites;
- when you make a purchase or place an order with us, your payment card details;
- your communication and marketing preferences;
- your interests, preferences, feedback and survey responses;
- your location;
- your correspondence and communications with Summit Events Ltd; and
- other publicly available personal data, including any which you have shared via a public platform (such as on LinkedIn, Twitter).
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you log into an account on one of our event portals, or send an email to our sales or operations teams. Other personal data is collected indirectly, for example your browsing activity. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.
How do we maintain the security of your data?
Website delegate registration
Our office server/web server, PCs and all of our websites, as well as our CRM system, are built with password protection to access any part of the website – the front end as well as the administration area. Any payments facility needed uses a reputable secure payment gateway.
SUMMIT EVENTS LTD LEGAL BASIS FOR PROCESSING CLIENT PERSONAL DATA
General
Summit Events Ltd collects and uses clients’ personal data because it is necessary for:
- the pursuit of our legitimate interests (as set out below);
- the purposes of complying with our duties and exercising our rights under a contract for the sale of products or services to a client; or
- complying with our legal obligations.
In general, we only rely on consent as a legal basis for processing in relation to sending direct marketing communications to clients via email or text message.
You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.
Our legitimate interests
The normal legal basis for processing client data is that it is necessary for the legitimate interests of Summit Events Ltd, including:
- selling and supplying event-related services to our clients;
- understanding our clients’ preferences, and needs so that we can tailor the events more closely to them;
- promoting, marketing and advertising our products and services;
- sending promotional communications which are relevant and tailored to individual clients;
- improving existing products and services and developing new products and services;
- complying with our legal and regulatory obligations;
- protecting clients, employees and other individuals and maintaining their safety, health and welfare;
- preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
- handling client contacts, queries, complaints or disputes;
- managing insurance claims by clients;
- protecting Summit Events Ltd, its employees and clients, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to Summit Events Ltd;
- effectively handling any legal claims or regulatory enforcement actions taken against Summit Events Ltd; and
- fulfilling our duties to our clients, colleagues, shareholders and other stakeholders.
COOKIES
Our websites use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our websites. This includes information about pages viewed, products purchased and the client experience around our websites.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
YOUR LEGAL RIGHTS RELATING TO YOUR PERSONAL DATA
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us by any of the following means:
- phone us on: +44 (0)20 7828 2278
- e-mail us at eventteam@summit-events.com or
- write to us at: Summit Events Ltd, Studio 119, China Works, 100 Black Prince Road, London, UK, SE1 7SJ
You have the right to lodge a complaint with the Information Commissioner’s Office. You can find more information at https://ico.org.uk/
Changes to our privacy policy We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in May 2018.